Privacy Policy

Last Updated: 17 September 2026

Infinity Numbers India respects the privacy of customers who enquire about or purchase VIP, fancy, and premium mobile numbers from us.

This Privacy Policy explains how we handle personal information provided to us during VIP number enquiries, bookings, payments, activation, ownership transfer, and customer support.

1. Information We Collect

When you inquire about or purchase a VIP mobile number from Infinity Numbers India, we may collect information such as

• Name

• Mobile and WhatsApp number

• Email address

• Preferred mobile-number pattern or digits

• Budget and purchase requirements

• Billing and GST details, where applicable

• Payment and transaction details

• Information required for activation or ownership transfer

• Communication exchanged with us regarding your inquiry or purchase

We collect only the information reasonably required to process your inquiry or transaction.

2. How We Use Your Information

Your information may be used to:

• Respond to VIP mobile-number inquiries

• Understand your preferred pattern, digits, and budget

• Suggest suitable VIP numbers

• Reserve or book your selected number

• Coordinate payment and invoicing

• Assist with activation or ownership transfer

• Communicate transaction and service updates

• Provide after-sales assistance

• Maintain transaction and accounting records

• Meet applicable legal, taxation, or regulatory requirements

We do not use customer information for purposes unrelated to our VIP mobile-number business.

3. WhatsApp and Customer Communication

If you contact Infinity Numbers India through WhatsApp, telephone, website enquiry, or another communication channel, we may use the contact information you provide to respond to your enquiry and assist with your VIP-number requirement.

We may send:

• Requested VIP-number options

• Availability and pricing information

• Booking confirmations

• Payment information

• Activation or transfer updates

• Customer-service communication

Where promotional communication is sent, customers may request to stop receiving such messages at any time.

4. KYC and Mobile Number Activation

Certain VIP mobile-number transactions may require KYC or identity verification according to the requirements of the relevant telecom operator, authorized seller, or applicable regulations.

Where necessary, information may be provided to or processed by the relevant:

• Telecom operator

• Authorized telecom retailer or distributor

• Number of dealers or suppliers involved in the transaction

• Other authorized party required to complete activation or ownership transfer

Infinity Numbers India will only request or share such information where reasonably required to complete the customer's transaction.

Customers should provide KYC documents only through the authorized process communicated for their transaction.

5. Sharing of Customer Information

We may share necessary customer information with third parties directly involved in completing a VIP-number transaction, including telecom operators, authorized dealers, distributors, payment providers, and professional service providers.

Information may also be disclosed where required by law, by taxation authorities, by government agencies, or by other legally authorized authorities.

We do not share customer information with unrelated third parties merely for their independent marketing purposes.

6. Payments and Invoices

For completed purchases, we may retain relevant payment, billing, and invoice information for accounting, taxation, reconciliation, and business-record purposes.

Where a GST invoice is requested or required, relevant billing and GST information provided by the customer may be retained in accordance with applicable record-keeping requirements.

7. Protection of Customer Information

Infinity Numbers India takes reasonable measures to safeguard customer information from unauthorized access, misuse, or disclosure.

However, information transmitted through the internet, WhatsApp, email, or other electronic communication systems cannot be guaranteed to be completely secure.

Customers should not send sensitive documents to unknown numbers or individuals claiming to represent Infinity Numbers India without verifying the communication.

8. Retention of Information

Customer information may be retained for as long as reasonably necessary to:

• Complete the VIP-number transaction

• Provide customer support

• Maintain purchase and payment records

• Handle disputes or transaction queries

• Meet accounting, taxation, and legal obligations

Information that is no longer reasonably required may be deleted or securely disposed of, subject to applicable record-retention requirements.

9. Customer Requests

Customers may contact Infinity Numbers India regarding their personal information, including requests to:

• Correct inaccurate information

• Update contact details

• Stop promotional communication

• Request deletion of information where legally and operationally permissible

Certain transactions, invoices, or accounting records may need to be retained where required by applicable law.

10. Changes to This Privacy Policy

Infinity Numbers India may update this Privacy Policy when there are changes to our VIP-number services, processes, or applicable requirements.

The latest version will always be displayed on this page along with the updated date.